MANAGED SERVICES

Consistent, reliable support services.

 

Allow your people to focus on the core business instead of maintaining or troubleshooting your internal systems. We help ensure that your business is proactively supported at any given point in time during core hours or round the clock performed by a team of experienced and certified developers and support engineers. 

By choosing Systema’s Managed Services, you take advantage of our specialists’ knowledge and ensure that your mission-critical applications are operating efficiently and reliably to help you meet your overarching business goals.

WHAT IT SERVICES CAN YOU OUTSOURCE?

Never worry about ramp-up time by internal IT to support your end-users or having to train them to understand how your systems and processes work. Systema performs support across multiple levels of services that you can choose from:

  • Level 1 (first line of contact) and Level 2 (escalation) Support.

  • Dynamics 365 Business Central end-user and/or development support.

  • Dynamics NAV end-user and/or development support.

  • Network and Infrastructure Support.

  • Business Process Mapping/Analysis.

  • Accounting/Finance Services.

WHO IS THIS FOR?

Systema’s Managed Services has been packaged and designed with small to medium enterprises in mind. We understand that you may either have a small and lean IT team or a medium sized one but with no to little bandwidth for support of complex IT problems. We’ve created a service package that’s intended to support your business needs without breaking your budget.

BASIC

Managed Services

STANDARD

Managed Services

PREMIUM

Managed Services

WHAT DO YOU GET?

  • SLA-based issue resolution. 

  • 8x5 phone and email support. 

  • Single point of contact. 

  • Application service desk. 

  • Incident analysis and resolution. 

  • 8x5 remote support. 

  • Development or implementation support. 

  • Detailed monthly service report. 

  • Proactive health checks. 

  • 24x7 remote support. 

GET STARTED

With affordable Support Plans to choose from, any business size can now avail of quality, reliable assistance that your business and people truly deserve. Drop us a line to find out how you can get started on Systema's Managed Services.

NOT QUITE READY YET?

Check out these resources and insights from our experts. 

PRODUCTS

Avalara 

Axe IT Consulting

 

Insight Works  

Netronic

Sana Commerce

Serenic Payroll

Zetadocs 

CONNECT WITH US

ADDRESS

2900 First Canadian Centre 350 - 7th Avenue SW Calgary, AB Canada T2P 3N9

FOLLOW US

  • LinkedIn
  • Facebook
  • YouTube
  • Twitter
  • Instagram