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MANAGED SERVICES

Affordable IT support services for small to mid-sized organizations. 

CAN YOU RELATE TO ANY OF THE STATEMENTS BELOW?

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"We rely on the break/fix support of an external IT consultant who only provides a 'quick fix' to our issues rather than a long-term solution." 

Remediation is always more expensive than prevention.

Partner with a provider who can proactively maintain your systems and improve how you deliver support to your users. We can help you with that. 

SUPPORT SERVICES WE CAN HELP YOU WITH

  • Level 1 (first line of contact) and Level 2 (escalation) Support.

  • Dynamics 365 Business Central end-user and/or development support.

  • Dynamics NAV end-user and/or development support.

  • Network and Infrastructure Support.

  • Business Process Mapping/Analysis.

  • Accounting/Finance Services.

MANAGED SERVICES PLANS FOR SMALL TO MID-SIZE ORGANIZATIONS

Systema’s Managed Services has been packaged and designed with small to medium enterprises in mind. We understand that you may either be relying on an external IT consultant or have a small and lean IT team that has no to little bandwidth to support and handle your complex IT problems. We’ve created these service packages to support your business needs without breaking your budget.

BASIC

Managed Services

BASIC PACKAGE

Meant for customers who are starting out and may not have an IT team in place or have no core capability to support

complex applications.

STANDARD

Managed Services

STANDARD PACKAGE

Good for organizations with about 30-100 staff and has a fairly small IT team. You have skills to support your IT applications but have little bandwidth to do so.

PREMIUM

Managed Services

PREMIUM PACKAGE

Ideal for medium-sized businesses with more than 100 staff who may have the skills but have too many complex applications to support.

TRUSTWORTHY & RELIABLE MANAGED IT SERVICES 

We can help ensure that your business is proactively supported at any given point in time during core hours or round the clock performed by a team of experienced and certified developers and support engineers. 

By choosing Systema’s Managed Services, you take advantage of our specialists’ knowledge and ensure that your mission-critical applications are operating efficiently and reliably to help you meet your overarching business goals. Never worry about ramp-up time by internal IT to support your end-users or having to train them to understand how your systems and processes work.

Your business gets to benefit from these with Systema Solution as your Managed Services Provider:

  • SLA-based issue resolution. 

  • 24x7 phone and email support. 

  • Single point of contact. 

  • Application service desk. 

  • Incident analysis and resolution. 

  • Development or implementation support. 

  • Detailed monthly service report. 

  • Proactive health checks. 

  • 24x7 remote support. 

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SCHEDULE A FREE CONSULTATION

Book a free 1-hour discovery call to learn how our Managed Services can help transform your business.  

 

You may also call 403 744 5358. 

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EXPERT INSIGHTS 

Visit our Blogs or Resource Center for more expert insights from our team. 

READY TO KNOW MORE?

We'd love to show you how we can help transform your company digitally.