Why training makes or breaks a Business Central rollout
Here's the honest truth: the software isn't usually what causes a Business Central project to stumble. It's the people side. Users who feel lost, revert to old habits, or quietly avoid the parts of the system they don't understand.
Good training fixes that before they become problems. Done well, it gives your team:
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Confidence day-to-day.
Users who know their way around Business Central stay productive instead of guessing.
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A refresher when they need one.
Technical, admin, or functional skills that have gotten rusty — or were never quite solid to begin with.
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Real-world know-how, not just theory.
Our consultants have spent years actually implementing Business Central, so what we teach comes from field experience, not a script.
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The latest features, explained simply.
Business Central updates often — we help your team make sense of what's new and worth using.
Our Business Central training services
Some teams need a focused 4-hour session. Others need 40 hours across several modules. There's no single right amount. It depends on where your team is starting from and what you actually need them to do. We mix and match these based on a conversation with you first. It's not a one-size-fits-all package.
Here's how we typically break it down:
Business Central Training
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Getting oriented to the product
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Learning your way around the interface
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Admin and setup training
Business Process Training
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Specific tasks your team does every day
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Specific modules relevant to their role
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Training built around actual job functions, not generic modules
Everything Else You Might Need
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Reporting and dimensions
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Documenting your processes so they don't live only in one person's head
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Workflow automation
The 2-Day Business Central Foundations Course
Whether you've just hired someone who's never touched Business Central, or you have longtime users who could use a refresher on the fundamentals, this course covers the essentials, such as navigation, core modules, and financial reporting, with real examples and plenty of room for questions.
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We've been implementing Dynamics NAV and Business Central for 20 years. Every session is led by a certified Microsoft Dynamics consultant who's done this work in the real world, not just in a training manual.
DAY 1
Day 1 Training Agenda
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Introduction to Business Central.
Key features, benefits, and getting comfortable navigating the interface. -
Company Setup & Configuration.
Settings, preferences, chart of accounts, and dimensions. -
General Ledger.
How it works, creating and posting journal entries, reviewing ledger entries and the trial balance. -
Accounts Payable.
Vendor records, purchase orders, invoice posting, payments, and managing AP ageing.
DAY 2
Day 2 Training Agenda
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Accounts Receivable.
Customer records, sales orders, invoice posting, and tracking AR aging -
Bank Reconciliation.
Matching transactions, resolving discrepancies, and posting reconciliations -
Fixed Assets.
Managing asset records, depreciation, acquisitions, disposals, and reporting -
Financial Reporting.
Building balance sheets, income statements, and cash flow statements, customizing reports, and exporting to Excel
Why teams choose Systema Solutions for Business Central Training
You get to choose what's covered, because we build training around your actual scenarios rather than handing you a generic slide deck. Delivery is flexible too — onsite or virtual, whatever suits your team.
Every session is led by consultants who've done the work themselves: certified Business Central specialists with real hands-on implementation experience, not just classroom knowledge.
As a Microsoft Solutions Partner for Business Applications, we're held to Microsoft's own standards for expertise and customer success, so you're not just getting trainers, you're getting a validated partner. And because our functional consultants understand accounting first, they can connect Business Central's features to how your finance team actually thinks, rather than teaching the software in isolation.
Frequently Asked Questions
How long does Business Central training take? It depends on your team's starting point and goals. Sessions can run as short as 4 hours for a focused topic, or up to 40 hours for a full, multi-module program. Most teams land somewhere in between.
Is training delivered onsite or online? Both. Most of our training runs live over Microsoft Teams, and we also offer onsite delivery if you'd rather have someone in the room (travel costs apply).
Can training be customized to our business, or is it a fixed curriculum? It's built around you. Beyond our structured 2-day Foundations course, we shape sessions around your actual workflows, modules, and the specific pain points your team runs into.
What's the difference between the 2-day Foundations course and custom training? The 2-day course is a set curriculum covering core modules — GL, AP, AR, bank reconciliation, fixed assets, and financial reporting. Custom training is scoped to your specific roles, processes, or trouble spots, and can run shorter or longer depending on what's needed.
Ready to build a training plan for your team?
Complete the form and learn how we can help you design and deliver the Business Central training content that you need. We'll be in touch soon.
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Prefer to call or email instead?
Call us at 403 744 5358 or email us at info@systemasolutions.ca