Business decisions are a collaborative process involving multiple stakeholders and competing priorities. More than ever, CIOs and CFOs must work together to drive efficiency, enhance the customer experience, and ultimately grow revenue.
The traditional decision-making process, however, is rife with challenges. Most pressing—insofar as the digitization and transformation of accounts receivable (AR) is concerned—is a notable misalignment among key stakeholders over the value of automating AR, the prioritization of AR as a key driver in influencing customer experience, and the timing of implementation and deployment.
Pulse and Versapay surveyed 500 IT and finance leaders to understand their perceptions of the importance of collaboration between the CFO and the CIO and to determine which members of the C-Suite view the digital transformation of AR as a crucial business driver.
In this report, you'll:
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Discover why finance departments struggle with cross-team collaboration and alignment.
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Hear from leaders on their biggest concerns when undertaking AR transformation projects.
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Explore the key drivers of digital transformation in AR.
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Uncover how crucial the CFO/CIO relationship is to identifying future business needs, and much more!