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Dynamics 365 Business Central FAQ


Find the answers to the most common questions about Business Central below. 

What are the differences between Dynamics NAV vs Business Central?

The features and functionalities are about the same for Dynamics 365 Business Central and NAV but the big difference is in the platform. NAV is built for on-premises deployment whereas Business Central is for cloud. 

Business Central vs QuickBooks: What's the difference?

QuickBooks is the typical accounting software of most startups because of its simplicity, ease of use, and quick to roll out. However, it is unable to scale as your business grows and cannot handle complex business processes. 


Business Central is often the top choice of most small to mid-sized organizations because it connects your financials, sales, operations, manufacturing and customer service in a single business management software. It has native integration to Microsoft 365 and runs on the world's most robust and secure cloud platform (Azure).  

For a complete comparison between Business Central and QuickBooks, please visit this comparative guide.

Why do I need to upgrade my Dynamics NAV ERP?

Upgrades are necessary so you can take advantage of the latest product and security enhancements released by Microsoft for Dynamics every few months. Not to mention, there are risks involved with using legacy ERP software, which you can find in more detail in this blog.

Is Dynamics Business Central and NAV GDPR compliant? What other compliance frameworks does it follow?

Dynamics Business Central and NAV complies to stringent international accounting and data privacy policies. 

To check Microsoft's compliance statement and policies, visit this page.

How does one determine which is best for my business - on - premise or cloud? 

Organizations with too many bespoke applications built into their ERP due to the uniqueness of their operations tend to lean towards on-premises application. Those that prefer versatility, flexibility, security and scalability tend to choose cloud-based version. Both types of deployment are available in Dynamics Business Central. You may refer to this high-level comparison in this infographic

What is CustomerSource and how do I access it? 

Microsoft CustomerSource is your online portal for 24x7 self-support, self-training, software updates, hot fixes, news, knowledge base, and company-specific licensing information. 

To visit CustomerSource, click here and log in using your Dynamics account.

Can I integrate Dynamics Business Central with other third-party software?

Yes, you can. You can either utilize apps found in the Microsoft AppSource or use off the shelf third-party applications sold through Microsoft Partners. Systema works well with industry-leading solutions that connect to Business Central for the manufacturing and distribution industry, payroll, e-commerce, reporting and analytics, document management and production scheduling. Visit our Dynamics Add-On page for more information.

I'm still using legacy Dynamics NAV. What are the risks of using it?

Dynamics NAV 2016 already reached its End of Support last April 2021. What this means for you is that there will be no more security updates or critical patches available from Microsoft which leaves your organization at risk of cybersecurity or compliance concerns in the future. To ensure the security of your data, it is highly recommended that you have the latest version in place.


Read the risks of using legacy software in this blog for more information.


Get in touch to book a free 1-hour discovery call to learn more about Microsoft Dynamics 365 Business Central.

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