Frequently Asked Questions

Here are some of the top questions about Microsoft Dynamics Business Central and NAV that we answered for you:


What are the primary differences between Dynamics NAV vs Dynamics Business Central?

The features and functionalities are about the same for Dynamics 365 Business Central and NAV but the big difference is in the platform. NAV is built for on-premises deployment whereas Business Central is for cloud. 

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How does one determine which is best for my business – Dynamics NAV or Dynamics Business Central?

Organizations with too many bespoke applications built into their ERP due to the uniqueness of their operations tend to lean towards on-premises application such as Dynamics NAV. Those that prefer the versatility, flexibility, security and scalability of a cloud-based application choose Business Central.


Can I integrate Dynamics Business Central with other third-party software?

Yes, you can. You can either utilize apps found in the Microsoft AppSource or use off the shelf third party applications sold through Microsoft Partners. Systema works well with industry-leading solutions that connects to Business Central for the manufacturing and distribution industry, payroll, e-commerce, reporting and analytics, document management and production scheduling. Visit our Dynamics Integration page for more information.


Why do I need to upgrade my Dynamics NAV ERP?

Upgrades are necessary so you can take advantage of the latest product and security enhancements released by Microsoft for NAV every few years. 

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What is Customer Source and how do I access it? 

Microsoft CustomerSource is your online portal for 24x7 self-support, self-training, software updates, hot fixes, news, knowledge base, and company-specific licensing information. 

To visit CustomerSource, click here and log in using your Dynamics account.


Is Dynamics Business Central and NAV GDPR compliant? What other compliance frameworks does it follow?

Dynamics Business Central and NAV complies to stringent international accounting and data privacy policies. 

To check Microsoft's compliance statement and policies, visit this page.



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